Entry and Access

• Walpole Park consists of public open space of 9,000 square meters with a site capacity of 4999 including staff and performers. Gosport Waterfront Festival CIC (GWFCIC – the site users) is bound by agreement with Gosport Borough Council (site owners) not to exceed this limit and to have duty of care of all customers and staff during the festival weekend:​

• Customer access to Gosport Waterfront Festival (‘the festival’) is via Gate A on all days. Customers will be able to access the site on production of a purchased ticket only on the day of that ticket.

• Customers may be subject to random bag and clothing checks by onsite security staff. Refusal of search will result in denial of entry. Male and female staff are available for searches and have been thoroughly briefed on the limitations of this task

• On-the-day entry is by admission fee of £xx.xx (including admin fees and VAT). Early purchase discounts are available

• Only officially obtained tickets via online sources or at the gate are valid. Tickets obtained from other sources, vouchers and substitute tickets will be considered void

• GWFCIC advise that unofficial offers of tickets via social media should be treat with suspicion as fraudulent. GWFCIC accepts no responsibility for tickets purchased this way

• Customers should accept all responsibility for accurately purchasing tickets. Any misplaced bookings are to be settled with our booking agency Eventbrite and not GWFCIC staff

• The ticket covers entry to the site only and does not attract discounts at stalls, rides, food outlets and bars.

• Leaving the site will require a paid ticket for re-entry at Gate A

• Tickets are non-transferrable and non-refundable

• In the event of Gosport Waterfront Festival 2025 being cancelled, refunds will be provided (minus admin fee) via the Eventbrite ticketing website. Refunds are only available up to 1700 on 25 July 2025

• No entry to the site after 2000 on each day of the event

Conditions of Entry and Remain

• Onsite security and gate admission staff reserve the right to refuse entry

• Customers are not to bring food and drink (including alcohol) onsite. This will be confiscated on entry if carried without return.

• Abusive language, violent, threatening and unacceptable behaviour is not tolerated and will result in refusal of entry or ejection from the site.

• The use of drugs of any type is not tolerated at any time within the festival site. Customers found in possession of, supplying or using will be ejected from the site with Hampshire Police duly notified and a further ban on entry for the remainder of the event weekend

• Rowdy, excessive or drunken behaviour that is likely to be a risk to public safety is not tolerated and will result in immediate ejection from the site.

Risk Management

• A continuous system of dynamic risk assessing will determine the appropriate course of action and will be managed by the GWFCIC Event Health and Safety Manager using available resources and staff.

Security and Safety

• SIA qualified security staff and GWFCIC stewards are always onsite to safeguard customers

• In the event of an onsite incident, customers should report it immediately to security or stewards without delay

• If an emergency situation takes place, the festival will be suspended indefinitely until safety can be guaranteed. This will include a cessation of all music and bar services

• Should a site evacuation be required, customers are to listen to and follow security and steward directions and public address announcements to make their way offsite via the nearest exit

• GWFCIC Event Health and Safety Manager will ensure that there are enough suitably qualified and experienced security and stewards in line with License requirements.

• Security staff will be re-deployed from area to another as deemed necessary by GWFCIC Event Health & Safety Manager.

• The security and steward supervisors will have available to them a loudhailer for urgent communication and as a back-up should the public address system fail.

• GWFCIC Event Health and Safety Manager will coordinate the overall management of the security team and stewards.

Safeguarding of Young People

• Young people under 13 are to be accompanied by a responsible adult - security staff will determine if the adult is appropriate to supervise

• Unaccompanied people under 18 will be refused entry. Proof of age may be requested.

• Young people under 16 are not allowed in bar areas

• No young person under 18 will be served alcohol at any onsite bar. Proof of age must be provided if requested by bar staff and stewards

• Regular patrols will be carried out by stewards on site to ensure that children are not allowed to wander around the site without supervision.

• Lost children will be taken by onsite security and stewards to the VIP area. A positive identification by responsible adult will be required on recovery

Customers with Special Needs and Disabilities

• A set-aside safe area and disabled toilet facility is available for customers unable to enter the main arena area. Able-bodied customers are not to use this facility

Prohibited Items on Site

The following items are prohibited on site:

• Golf umbrellas or large brollies, tents, beanbags, Chinese lanterns; chemical toilets; sound systems; generators; BBQs or cookers of any type; glass bottles; any beverages; food (with the exception of baby food - no glass containers); drones; laser pens; unofficial high vis jackets; chairs or camping chairs; inflatables; potential weapons of any kind; new psychoactive substances; nitrous oxide (also known as laughing gas); balloons and/or associated paraphernalia; illegal substances; fireworks; compressed gas containers; flares; air horns; smoke bombs; flag sticks; banners, signs or materials displaying sexist, explicit, political, religious, offensive, sexual orientation or race-related messages, slogans or images; any item that a security staff member considers dangerous, hazardous and/or illegal or that may be used as a weapon or a missile or that may compromise or otherwise interfere with the enjoyment, comfort or safety of (or pose a hazard to) any person or security at the Venue; animals (other than approved, licensed guide dogs); any large filming/photo accessories such as large lenses and tripods or professional filming equipment whatsoever, unless authorised by GWFCIC management

Other Restrictions

• Customers are not to bring onto the site goods of any kind to sell or trade in exchange for money or other goods. Only official GWFCIC approved traders are permitted to trade

• No customers are allowed past ‘Access All Areas’ boundaries without the correct authorisation. Anyone discovered in these areas without the correct approval will be ejected from the site.

• No customers are allowed to climb onto or proceed past the safety barriers placed in front of the main stage.

• The ticket holder is responsible for his/her own personal property brought to and into the Venue. Neither GWFCIC, Eventbrite nor Gosport Borough Council accept any responsibility for any loss, theft or damage of a ticket holder’s personal property.

• Cars parked in the overflow car park during the event or overnight are left there at the owner’s risk. Neither we nor the Eventbrite, GWFCIC or Gosport Borough Council accepts any responsibility for any loss, theft or damage of a ticket holder’s personal property.

• Cars left in the overflow car park after the event has finished (2300 27 July 2025) will be reported to Gosport Borough Council and be subject to towing and impoundment.

Each customer attending the Event:

• acknowledges that he/she is likely to be filmed, recorded and/or photographed and the resulting content publicly disseminated across a range of media (including social media) for promotional purposes;

• acknowledges that the police and/or security staff may carry out filming for the security of customers and the prevention of crime;

• agrees that perpetual use may be made, free of charge, of his/her voice, image and likeness captured whilst present at or about the venue (by means of live or recorded video display, broadcast, transmission or other dissemination or recording, photographs or any other current and/or future media technologies) and waives, on an irrevocable, worldwide, perpetual basis, all rights to object to such recording and the broadcasting, transmission

• or other dissemination thereof in any current and/or future media technologies;

• ·acknowledges and agrees that we are the sole legal and beneficial owner of the copyright and any other intellectual property rights of any nature whatsoever in and to any recordings of sound or images taken within the venue (including future rights to such recordings or to any works derived from such recordings) and waives, on an irrevocable, worldwide and perpetual basis, all rights (including moral rights) in and to any such recordings; and

• hereby unconditionally and irrevocably grants to GWFCIC a perpetual, exclusive, freely assignable and royalty-free licence to use, adapt, distribute and/or exploit, by any means and in any current and/or future form or type of media or format, any recordings taken by the customer within the venue.

General Conditions

• Warning – Prolonged exposure to loud noise may cause damage to your hearing. Please be aware that strobe lighting, lasers, smoke machines and other special effects may be used during the stage performances. We strongly recommend all minors wear ear defenders and all attendees take any precautions they deem necessary.

• Subject to it being stated otherwise in these Conditions or on our website, it is the responsibility of the supervisors of a child to determine whether an event is suitable for that child to attend, and neither GWFCIC, it’s partners and affiliates nor the performers accept any liability or responsibility in relation to the same.

• The Event operates licensed bars, and you need to be over the age of 18 to purchase alcohol at the festival. Please be aware that if we think that you look 25 years old or younger you may be asked to provide proof of age and if you are unable to do so you will not be served alcohol. The bar staffs’ assessments and judgements are final. GWFCIC will not be drawn into disputes regarding service of alcohol to customers deemed not legally eligible.

• We take the needs of customers with disabilities or who have other access requirements very seriously and actively encourage people of all abilities to attend the festival. If you have access requirements for the festival, please register your requirements to gosportwaterfrontfestivalcic@gmail.com.

• Nothing in these Conditions seeks to exclude GWFCICs liability or that of the site owner or anyone acting officially on behalf for death or personal injury caused by its negligence, fraud or other type of liability which cannot be excluded or limited by law.

• Neither GWFCIC nor the Eventbrite shall have any liability to customers beyond the face value of purchased tickets. Neither GWFCIC nor Eventbrite shall be responsible to the customers for any indirect losses or damages including, but not limited to, loss of enjoyment, goodwill and/or travel or accommodation expenses. Personal arrangements including travel, accommodation or hospitality relating to attendance at the festival which have not been purchased from us are at the customer’s own risk.

• The customer acknowledges that their personal information (as provided by the purchaser) may be used for the purposes of the implementation of these Conditions subject to applicable law, including for administration, communication, enforcement and access control purposes, in accordance with our Privacy and Cookies Statement. GWFCIC may share information with third parties as may be generally and reasonably necessary for the proper and efficient staging of the event.

• In the event that any provision of these Conditions is declared void, ineffective or unenforceable in any respect by any competent court in any jurisdiction, that provision shall be severed to the extent necessary in that jurisdiction, and the remainder of these Conditions will remain in effect as if such provision had not been included and the validity, enforceability and/or legal effect of such remaining Conditions shall not in any way be affected or impaired thereby.

• We reserve the right to make amendments to these Conditions from time to time at our sole discretion (including, without limitation, by amending or supplementing the Site Rules and/or the list of Prohibited Items). A full copy of the latest version of the Conditions (as amended, if appropriate) will be available at https://www.gosportwaterfrontfestival.com/new-t-c-s . GWFCIC shall notify customers of such changes by email only if they materially affect ticket purchasers’ rights as a consumer.

• Any information requests or other correspondence in relation to these Conditions should be addressed to: info@gosportwaterfrontfestival.com.

• All tickets and wristbands (and the copyright in all tickets and wristbands) remain the property of GWFCIC. In the event of any breach of any of these Conditions by a customer, tickets and wristbands must, upon the request of any GWFCIC staff member, security staff or steward, be delivered up to that person. Such actions are without prejudice to other remedies which we may have.

• These Conditions constitute the entire agreement between the parties and no party shall have any claim or remedy in respect of any statement, representation, warranty or undertaking, made by or on behalf of any other party in relation to these Conditions which is not already set out in these Conditions.

• Any person (other than GWFCIC, Eventbrite, Gosport Borough Council or any authorised person) not party to these Conditions shall have no rights under the Contracts (Rights of Third Parties) Act 1999.

• These Conditions will be governed by and interpreted in accordance with English law. Any dispute arising from or in connection with these Conditions or a customer’s attendance at the festival will be submitted to the exclusive jurisdiction of the English courts. Notwithstanding the foregoing, we reserve the right to pursue any legal proceedings in a competent court in the defendant’s domicile, which proceedings shall be governed by and interpreted in accordance with English law.

• These Conditions shall not affect a person’s statutory rights as a consumer. For further information about your statutory rights contact Citizens Advice or the Department for Business Innovation and Skills.

• To the fullest extent permissible in law, we shall be entitled to assign all and any of our rights and obligations under these Terms and Conditions, provided that your rights are not adversely affected.